Collaborate with agile team to gather requirements, refine user stories and create solutions. Deliver both functional and non functional requirements; drive and execute user stories through completion. Perform hands on design and implementation using the appropriate programming languages and development tools/framework/platform. Develop and maintain unit and integration t

Serve as the main point of contact with printing, warehousing, distribution, and compression binder vendors for daily operations. Manage inventory orders for books and related components (such as binders), making sure to maintain adequate stock levels. Remain apprised of book (and related component) inventory counts at PLI's offices, at vendor warehouses, and at 3 rd part

Collaborates with PA on an ongoing basis to ensure the continuing legal education programs are executed seamlessly. Maintains and updates portal database regularly, taking special care to ensure all program and faculty details are complete and correct, and appropriately tracks and updates information, communicating all changes to other departments, as needed. Communicates

Maintain effective and professional relationships within the Multimedia department and through the organization. Teleprompter knowledge Communicate effectively with Multimedia management. Post Production editing Maintain and organize studio equipment. Perform routine equipment checks and assist in equipment setup and breakdown. Other duties, as assigned. QUALIFICATIONS AN

Develop and execute specific action plans to retain and grow existing business within the assigned territory. Successfully renew, cross sell and up sell across existing client base to achieve and exceed targets. Exercise solid territory account management skills to ensure all customers receive frequent attention and support. Prioritize all incoming client requests and pro

Utilize CRM data to identify prospects and PLI loyalists as they move within the legal industry. Collaborate with the Sales team to attract the appropriate prospects, generating new relevant leads while also cultivating interest from existing prospects. Use campaign and web analytics to build and iterate future efforts. Build landing pages within our CMS. Continually seek

Responsibility for day to day operation of our user facing digital experiences across web, mobile and multimedia platforms. Work with the team to identify, monitor, and address issues affecting the digital experience promptly, ensuring the maintenance and enhancement of product quality. Backlog management of small enhancement requests and defects. Communicate detailed and

Correspond with customers regarding the status of their account; respond to customer inquiries regarding invoices, statements and refunds received. Review customer account transactions for accuracy including product returns and cancellations resolving discrepancies as needed. Initiate calls and emails to customers with past due balances. Maintain current and accurate reco