1. Answers hospital incoming calls. Calls are answered within 3 rings. Demonstrates the ability to consistently determine through a brief screening which extension or departmental personnel to connect with caller. Uses proper questioning techniques for callers, visitors and patients to ensure information is accurate. 2. Contacts hospital personnel as requested through pag

Answers telephones in accordance with established policies and procedures. Utilizes professional tone and demeanor in all communication. Coordinates communication between sending and receiving facilities, and within the receiving facility. Accurately records details of all communication related to each transfer request in the electronic health record in an efficient and t

Answers telephones in accordance with established policies and procedures Utilizes professional tone and demeanor in all communication. Coordinates communication between sending and receiving facilities, and within the receiving facility. Accurately records details of all communication related to each transfer request in the electronic health record in an efficient and ti

Performs all activities associate with patient processing including, but not limited to providing all registration materials to patient/family member; verifying all patient information during registration; maintaining contact with managed care providers to avoid denial of payment. Types/data entry in Medical Center's Information System. Maintains and updates the Tracking

Performs all activities associate with patient processing including, but not limited to providing all registration materials to patient/family member; verifying all patient information during registration; maintaining contact with managed care providers to avoid denial of payment. Types/data entry in Medical Center's Information System. Maintains and updates the Tracking